Clear Information About How We Operate.
At Keener Marketing, Inc., we believe in providing clear information about how we operate, how we handle customer information, and what customers can expect when working with us.
Whether you are ordering custom printing, promotional materials, apparel, signage, mailing services, graphic design, digital services, or another marketing solution, we want the policies governing your experience with Keener Marketing to be easy to find and understand.
Last updated: August 18, 2026.
Eight Policies.
Our Legal & Policies section contains information regarding website use, customer orders, privacy, accessibility, cookies, shipping, reprints, returns, artwork, and intellectual property.
Privacy Policy
Learn what information Keener Marketing may collect when you visit our website, contact us, request a quote, submit artwork, place an order, or use our services, as well as how that information may be used and protected.
Terms & Conditions
Review the terms governing quotes, orders, payments, proofs, approvals, production, customization, cancellations, mailing services, digital services, and other products or services provided by Keener Marketing.
Website Terms of Use
Review the terms governing your access to and use of KeenerMarketing.com, including acceptable use, intellectual property, third-party links, disclaimers, and limitations.
Accessibility Statement
Learn about Keener Marketing’s commitment to providing a website that is accessible and usable for people with disabilities and how to contact us if you experience an accessibility barrier.
Cookie Policy
Learn how cookies and similar technologies may be used to support website functionality, analytics, preferences, security, and other website services.
Shipping Policy
Review information regarding production timelines, shipping charges, delivery estimates, expedited shipping, address accuracy, carrier delays, and damaged shipments.
Returns / Reprint Policy
Because many Keener Marketing products are customized specifically for each customer, traditional returns may not always be possible. This policy explains how we address damaged, defective, or incorrectly produced orders and when a reprint or other resolution may be available.
Copyright & Artwork Policy
Learn about ownership and permitted use of Keener Marketing designs, customer-supplied artwork, logos, photographs, licensed materials, proofs, print-ready files, and reproduction rights.
Questions About Our Policies?
If you have questions concerning these policies or an order, please contact Keener Marketing through our website or at:
Keener Marketing, Inc.
1325 Market Street, Dayton, TN 37321
1-800-338-8928
info@keenermarketing.com