Customized Orders
With our standard turnaround, customizable items are normally in your hands within 2.5 to 3 weeks from final artwork approval. Please also allow at least one week for proofing before the project is sent to press.
Shipping & Turnaround
Planning Around a Deadline?
Let us know early. Proofing, printing, finishing, product availability, and shipping can all affect when your order arrives.
Timelines
How Long Things Take
Rush Orders
Rush charges may apply when your requested delivery date is less than three weeks from the date your order is placed. Need something sooner? Please call us at 1-800-338-8928 to discuss your options.
Non-Custom Orders
Non-custom items normally ship within 2 to 3 business days. This applies when all requested items are in stock.
Here to Help
No Question Is Too Small.
Shipping
The Details That Affect Delivery
Turnaround is the estimated amount of time your project will take to complete after your final proof has been approved. It includes printing, production and finishing. Turnaround does not include shipping time.
Most orders are shipped via UPS Ground, unless another service is requested. Please provide an accurate street address for delivery. UPS does not deliver to P.O. boxes.
Tell us about events, campaigns, fundraisers, conferences, holidays, or other deadlines as early as possible so we can plan production around them.
Real People
Ask Us Before You Guess.
If anything about your files, proofs, shipping, or timeline is unclear, call or email us. A real person from our Dayton team will help you sort it out.
It is faster than guessing, and it usually saves a reprint.
Ready When You Are.
Tell Us What You’re Working On.
You don’t have to arrive with every detail figured out. Share the idea, the goal, the quantity, the deadline, or whatever you already know, and our team will help you work out the rest.
1-800-338-8928 · info@keenermarketing.com
